FAQ¶

Where can I ask questions / give feedback / report an issue?¶

Do you have any questions or suggestions? Or did you find a bug? If so, please reach out to us on our Matrix Support Channel.

Why does my instance not become ready?¶

Your instance likely lacks sufficient resources (usually GPU availability is the limiting factor).

Why do I only see a black window in the Isaac Sim Viewer?¶

Isaac Sim must be started with the correct streaming options first. You can do this in the VS Code web terminal or via SSH. Use this command:

/isaac-sim/isaac-sim.sh $STREAM_ARGS

Why does right clicking and copy/paste in the VS Code tab in Firefox doesn't work correctly?¶

Firefox's implementation of the Clipboard API and the permission management for that are still WIP. To fix these issues, you have to modify the browsers configuration:

Go to about:config via the adress line
Search for dom.events.testing.asyncClipboard and set it to true

Using any other (chromium based) browser doesn't cause these issues.